Legal
Privacy Policy
How Infinex Solutions handles your data for our mobile and web applications.
This Privacy Policy explains how Infinex Solutions ("we", "us", or "our") collects, uses, and protects information when you use our mobile and web applications ("Apps"). This includes free and paid apps, apps with one-time purchases, and apps that offer recurring subscriptions.
1. Information We Collect
Depending on the specific App and features you use, we may collect:
- Account information – such as your name, email address, and login identifier when you sign up or log in.
- Authentication data – such as hashed passwords or tokens issued by third-party providers (for example, Google Sign-In) used only to authenticate your account.
- Subscription and purchase details – such as active plans, renewal dates, and anonymised transaction identifiers provided by app stores or payment gateways. We do not store full payment card numbers.
- Usage data – such as the screens you visit, features you use, interactions in the App, device type, operating system, and crash logs, to help improve reliability and user experience.
- Support information – such as messages and contact details you share when you contact us for help or feedback.
2. Google AdMob and Advertising
Some of our free Apps may display ads using Google AdMob or similar ad networks. These services may collect and process device identifiers, approximate location, and usage data in order to show relevant ads and to measure ad performance, in accordance with their own privacy policies.
Where required by law, we request your consent before showing personalised ads. You can withdraw consent or limit ad personalisation from your device settings or through the options provided in the App (where available).
3. How We Use Your Information
- To create and manage your account and profile.
- To provide, maintain, and improve App features and services.
- To process in-app purchases and subscriptions via app stores or payment partners.
- To communicate with you about updates, changes, or support requests.
- To protect against fraud, abuse, and security incidents.
- To comply with legal and regulatory obligations.
4. Data Retention and Account Deletion
We retain your account and associated data for as long as your account remains active or as needed to provide you with the service. If you request deletion of your account, we will permanently remove or irreversibly anonymise your personal data, except where we are required to retain certain records for legal, accounting, or security reasons.
For detailed, app-specific instructions on how to delete your account and what data is removed, please refer to our Account Deletion page.
5. Data Sharing
We do not sell your personal data. We may share limited information with:
- Service providers who help us operate our Apps (for example, hosting, analytics, crash reporting, email delivery), bound by confidentiality and data protection obligations.
- Payment processors and app stores (such as Google Play or Apple App Store) to process purchases and manage subscriptions.
- Law enforcement or authorities where required by applicable law or to protect our legal rights, users, or the public.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. You can contact us to exercise these rights, and we will respond in line with applicable laws.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@infinex.solutions.
This Privacy Policy applies to apps and services provided by Infinex Solutions. Some individual apps may include additional terms or app-store specific notices alongside this policy.
